1. Agreement

• 1.1 This document is an agreement ("Agreement") outlining the terms and conditions for the use of app Ausmonitor and website ausmonitor.com.au ("Services"), including but not limited to its services and products provided therein.
• 1.2 The Agreement is between the Customer ("Customer") accessing the Services and Ausmonitor Group Ltd ("Ausmonitor").
• 1.3 By accessing or using the Services, you acknowledge and agree to be bound by this Agreement. If you do not agree to this Agreement, you must cease use of the Services immediately.
• 1.4 Ausmonitor reserves the right to update, modify or replace this Agreement at its sole discretion without prior notice. We recommend and encourage you to periodically review this Agreement for changes. Your continued use of the Services following the posting of any changes to the Agreement constitutes acceptance of those changes.

2. Use of the Services

• 2.1 In order to access certain products and services provided by the Ausmonitor, you will be required to provide certain information about yourself as part of the registration process. You agree that any information you provide about yourself to Ausmonitor will always be correct, accurate and up to date.
• 2.2 You agree to access and utilise the information, services and products provided by Ausmonitor only for purposes that are permitted by the General Data Protection Regulation ("GDPR") and any applicable law, regulation or generally accepted practices in your respective country.
• 2.3 If you wish to transfer any information, services or products provided by Ausmonitor, you agree to transfer only in accordance with the GDPR and any applicable law, regulation or generally accepted practices in your respective country.
• 2.4 You agree not to access any of the information provided by Ausmonitor by any means other than through the various interfaces that is provided by Ausmonitor and the Services.
• 2.5 You agree not to access the Services through any automated means, including but not limited to, the use of automated scripts, web scrapers or web crawlers except in the case of search engine crawling.
• 2.6 You agree that you will not engage in any activity that interferes with or disrupts the web servers hosting the Services and any networks connected therein including but not limited to excessive usage, requests, or downloads.

3. Payments and Refunds

• 3.1 All payments made to Ausmonitor are processed by our Payment Service Provider and PayPal.
• 3.2 Due to technical reasons and unforeseen circumstances, Ausmonitor cannot guarantee your orders will be processed immediately. However, Ausmonitor takes all necessary steps to ensure your payment is processed as quickly as possible. In most cases, payments are processed within minutes and the purchased products will be made available to the Customer via the Website.
• 3.3 Refunds are processed at Ausmonitor's sole discretion. Ausmonitor reserves the right to refuse a request for a refund however a valid reason will be provided to the Customer upon refusal.

4. Money Back Guarantee

• Ausmonitor offers a Money Back Guarantee ("Guarantee") to customers who are unhappy with their purchase. The Guarantee is subject to the following terms and conditions:
• 4.1 The Guarantee can only be applied once per Customer. Customers are expected to review their initial purchase before committing to any further purchases.
• 4.2 You will receive a refund of the exact amount of your purchase less than our direct data procurement costs which is usually non-refundable to us such as the fees paid to government department for buying information.
• 4.3 The Guarantee exclusively covers pay-as-you-go products and unused credit purchases only. This excludes all subscriptions, monthly plans and fully or partially used credits.
• 4.4 For the Guarantee to be applicable, it must be invoked within 30 days of purchase.
• 4.5 Customer cannot be in breach of any terms and conditions outlined in the Agreement.

5. Termination

• We reserve the right to terminate access to the Services with immediate effect if:
• 5.1 The Customer fails to pay any undisputed payment due on the due date.
• 5.2 The Customer commits a breach of any of the terms under this Agreement.

6. Warranty and Liability

• 6.1 The information, products and services provided by Ausmonitor is provided on an "as is" basis without any guarantees, conditions, or warranties as to its accuracy, whether expressed explicitly or implicitly.
• 6.2 Ausmonitor shall not be liable for any loss or damage incurred including but not limited to loss of income or business revenue to the Customer or any companies or entities connected with the Customer as a result of using the services provided by Website.
• 6.3 Ausmonitor can not control how you purchase, store, use, redistribute or resell the information obtained via us. You agree to indemnify all the expenses occured to us including but not limiting to penalty and legal fees due to your unlawful purchase, storage, use, sale or redistribution of the information obtained via us. If you do not agree to this term or found yourself breaching or potentially breaching this term, you agree to immediately terminate all the unlawful activities and immediately notify us about such breach or potential breach.

7. Governing law

• 7.1 This Agreement shall be governed by the laws of Ireland. Each Party irrevocably agrees that the courts of Ireland shall have exclusive jurisdiction to settle any dispute or claim.